The practice offers a range of options for making appointments. They can be made by:

Telephone 01606 544700

Call in at reception

Book with Patient Access via the EMIS Patient Access

Please note you need to sign up at reception to use Patient Access for the first time. Read more 


To Cancel an Appointment

To cancel an appointment please call 01606 544700.  Alternatively if you have received a text reminder of your appointment you can cancel using this method.

Appointment Information


We have a wide range of appointment times available for both doctors, practice nurses and other Clinicians, the Care Navigators will ensure you see the correct person for your issue, they will ask you for a brief description of your issue as directed by the GPs, this is to ensure you are booked in to see the right clinician for your issue.

Appointments can be booked up to 4 weeks in advance. Many problems concerning advice can be dealt with over the phone and it may be more convenient for the doctor or nurse to telephone you. If you think this is appropriate please advise reception staff when you call. It might not be your usual GP who will contact you.

We will always deal with urgent requests that day. If surgeries are already fully booked, and you do not feel that your problem will wait until the next available routine appointment, the receptionist will arrange for a doctor or nurse to telephone you to discuss the most appropriate way of managing your request.

If you need an appointment with a nurse, please inform the care navigator of the type of appointment required, (e.g. blood test, ear syringing, cervical smear, travel vaccine, blood pressure monitoring, new patient medical etc.) so that adequate time can be made available. 

Paperwork for travel vaccinations must be made at least 4 weeks in advance.  This is to give the Nurse time to review, order the vaccine and leave time to book an appointment. If the paperwork is not received with the nurse within the 4 weeks of departure date, they will need to visit a travel clinic.

GP appointments are routinely set at 10 minutes and nurse appointments at 10 minutes. If you feel you need more time please mention this to the receptionist when making the appointment.