Your Primary Care Network (PCN) Team

Quote / Testimonial:
Your PCN works across all of the surgeries in Northwich. Let explore some of the roles that are here to support you.

Care Co-ordinator

Your Care Co-ordinators at Middlewich Road are Joanne and Jane. Care co-ordinators within GP practices, act as a central point of support for patients to review needs and coordinate services allowing them to access what they need, when they need it. 

Who we can help 

Examples of patients who may want to access the service are:

  • Recently discharged patients with ongoing care needs
  • Patient with a new diagnosis who may need support from local or national groups
  • Patients with long term or complex care needs
  • Patients who frequently access the practice and/or other care environments

Non-urgent advice: How do I get a referral to these services? 

When you contact the practice your request will usually be triaged by the GP or healthcare professional If they feel you would benefit from the input of one of the team they will ask for you to be referred to our care coordinator.

MSK Practitioner

MSK practitioners are first contact physiotherapists operating at an advanced level of clinical practice, with skills to assess, diagnose, treat and manage musculoskeletal (MSK) problems and undifferentiated conditions.

This will involve seeing patients, without prior referral form from their GP, to establish a rapid and accurate diagnosis; including ordering imaging, developing a management plan, and referring, if necessary.

They work independently in clinical practice and do not require day to day supervision.

Social Prescriber

What is Social Prescribing?

Social Prescribing empowers people to take control of their health and wellbeing through referral to ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach to an individual’s health and wellbeing, connecting people to community groups and services for practical and emotional support. 

Social Prescriber referrals are for patients with issues that are impacting on health and wellbeing.  They are not clinical support but can provide support and information on different areas.

Finances
Housing
Social Isolation
Employment
Carer Support
Bereavement

Non-urgent advice:

Patients can be referred via their practice or patients can self-refer by emailing cmicb-cheshire.northwichsp@nhs.net or asking a member of the surgery team to refer on patients behalf.

What happens if I’m asked to speak to a Social Prescriber?

One of the team, Donna, Lauren, Wendy or Karen will contact you usually by telephone initially and a convenient appointment will be arranged.  These can be via telephone or in person. They will ask you a bit about yourself and explain the support they can offer you.