Blog Archive

Carers Trust

The Carers Trust have developed an online registration form which carers can now use to register as a carer. You can access the form here. 

https://docs.google.com/forms/d/e/1FAIpQLSdOmyt0yYrUZXxNh1CWHev0XA0Q_Gl2GNrhtNaj5Rc0kRCMyA/viewform

The Carers Trust also have a helpline which is available Monday-Friday 9.00am-5.00pm  for information, support and advice. Call 0300 102 0008.

There is also a free Emergency Card service which helps carers establish a contingency plan in the event of an emergency to ensure the person they support is cared for if need be. Please call The Carers Trust for more information. 

Funding is also available to allow carers to take a break from their caring role (called a Personal Budget). We appreciate this will be difficult under the current social restrictions, but carers may be able to use the funding for home based activities like gardening, buying plants and equipment, crafts activities. Call The Carers Trust for more information.

There is also a fund which can help to replace any broken down items in the home such as white goods, which are essential to a caring role (this is called the Essentials Fund). Call The Carers Trust for more information.

We’re able to help with benefits and queries, and any appointment requests are being done over the telephone.   

Domestic Violence and Abuse

The staff in your practice are trained about domestic abuse and specialist workers are available to support you. Your practice is an IRIS practice. You can talk to doctors, nurses and other staff working here if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family. You can also contact 0300 123 7047 option 2 and ask to speak to your local IRIS Advocate Educator.

The Open the Door website also has lots of information to help if you or someone you know who is in a relationship that doesn’t quite feel right. Visit openthedoorcheshire.org.uk for advice and access to self-support services.  

Online security: if you’re worried about someone knowing you have visited this website and other domestic abuse pages from your computer please visit womensaid.org.uk/cover-your-tracks-online/

Self Certification

You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work – ’Fit Note’

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Please note: Passports and shotgun licences are no longer signed by the doctor.

Think Pharmacy – Minor Ailments Scheme

Pharmacists play a key role in providing quality healthcare to patients.  Working in the community, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of the public.

Many pharmacies in the local area offer the ‘Think Pharmacy’ service. This service is an alternative to visiting your GP, making it easier for you and your family to get healthcare and advice on minor ailments at a time that suits you.

Your local pharmacy can offer advice and if necessary, prescribe medication to treat the following ailments under the Minor Ailments service:

  • Conjunctivitis
  • Cystitis
  • Impetigo
  • Oral thrush in babies
  • Scabies
  • Threadworm
  • Vaginal thrush

Pharmacists can also offer advice on common problems such as coughs, colds, aches and pains as well as healthy eating and stopping smoking.

You can talk to your pharmacist in confidence, even about the most personal symptoms and you don’t need to make an appointment; most pharmacies now have a private consultation area where patients can discuss issues with pharmacy staff without being overheard by other members of the public.

Consultations are always free and confidential, regardless of whether the pharmacist gives you any medication.

Find your nearest pharmacy

Test Results

Please ring after 14:00 for test results.

Your results cannot be given to another person due to confidentiality reasons, unless you have already requested this and it is recorded in your notes. 01606 544700.

Most tests take approximately 2 working days to return, with specialised tests taking longer. X-ray and scan results are usually received by the practice 7-10 days after the test was performed. It is your responsibility to telephone for results, as we process large numbers of tests each day and are unable to telephone individual results.

Prescription Charges

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.


NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £8.60
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Repeat Prescriptions

How to place an order for a repeat prescription:

  • Completing the repeat prescription slip provided with your medication.
  • Online Via EMIS Patient Access – Read More
  • Providing a legible hand-written list of the items (including dosage, frequency of administration and quantity).

Both the above can be hand-delivered:

  • Using the post box within the surgery
  • Using the external post box outside of normal surgery hours

Alternatively the completed prescription or hand-written list can be:

  • Posted to Middlewich Road Surgery, 163 Middlewich Road, Northwich, Cheshire, CW9 7DB. Please remember to include a stamped addressed envelope if you require your paper prescription posted back to you.

Please allow 48 hours from ordering your repeat prescription to picking up the medication.

Occasionally the doctor may request that you book an appointment to discuss your prescription request.

All patients receiving repeat prescriptions will need to be reviewed by a doctor at least annually for monitoring and review of their medication.